My day was going pretty good this morning until I got a phone call. You see I am a service manager for an office machine dealership and I have 5 technicians that I schedule every day to perform service on machines over most of eastern NC. Most of the time it goes smoothly but as I have told them time and time again, all it takes is one phone call to change all that.
One of my guys called about 20 minutes ago with sinus problems and can't make it today so that means 4 or 5 customers will have to be patient a little while longer. Take one step forward and two steps back. Hard to catch up that way.
Oddly enough it seems that almost always it is the younger employees that habitually are out sick while the employees that are nearing retirement age are the ones that show up consistently. Go figure!!
Praise God it is going to be an awesome day since it is what you make it.